Edmonton Computer Repair FAQ: Pricing, Guarantees, & Process

Here is a clean, simplified, marketing-friendly pricing table with icons and a structured layout that you can use directly on your website.

💰 QuickFixIT Pro – Service Pricing Overview

A clear, simple guide to our most common repair services.
All quotes are transparent and upfront.

🖥️ Laptop Screen Replacement

Service Price Non-Touchscreen Screen Replacement $199 flat rate (parts + labour) Touchscreen Screen Replacement $88–$220 labour + screen cost

💾 Storage (HDD/SSD/NVMe) Upgrades

Service Price SSD (SATA) Drive $50–$200+ Cloning Labour $88–$132 Fresh OS Install + Data Transfer $250 flat rate or hourly

Upgrading to SSD = up to 5× faster performance.

⚡ Power Issues

Service Price Desktop Power Supply (PSU) Parts: $50–$300 / Labour: $88–$132 Laptop DC Jack Replacement Parts: $15–$50 / Labour: $88–$220

🐌 Slow Computer Fix

Service Price Overheating Repair 1–1.5 hours labour OS Reload Included under disk/virus services

🔄 Data Transfer / New System Setup

Service Price Data Transfer (on-site) Up to $264 Offsite Transfer If over 3 hours (client-approved)

🛡️ Virus & Malware Removal

Service Price Standard Virus Removal $88–$132 OS Reinstall + Backup/Restore $150 flat rate or hourly (whichever is cheaper)

Quick, clear, affordable computer repair—right at your door.

• 💻 Laptop screens replaced from $199

• 🚀 SSD upgrades that make your computer up to 5× faster

• ⚡ Power supply & DC jack repairs done on-site

• 🔄 Data transfer & new PC setup—easy and secure

• 🛡️ Virus removal & full system cleanup

• 🛠️ Transparent upfront pricing with no surprises

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• 📍 Serving Edmonton & surrounding areas

• ⏱️ Fast replies—within 24 hours max

• 💬 Free on-site or in-house quotes

How Much Does IT Cost Repair a Computer ?

Short answer: No — if we are truly unable to fix your issue due to a lack of technical ability, you won’t be charged.

However, it’s important not to confuse “can’t fix” with situations that fall outside our control. In the scenarios below, a diagnostic or service fee may still apply:

When Charges May Still Apply

• Repair requires a part you decline
  If a necessary part is too costly and you choose not to proceed, the technician’s time is still billable.

• The issue is caused by a third party
  Examples include:
  – Email account issues caused by your hosting provider
  – Apple ID locked out with no access to recovery email or phone number
  – Online accounts blocked due to missing authentication methods
  These are not technical “failures” on our end, but external restrictions.

• Parts are unavailable or have long wait times
  Many laptop components are hard to source or delayed.
  If you decide not to wait for parts, a diagnostic fee will be applied.

Yes — in most cases, we can. When a computer fails to power on, the issue could be a faulty power supply, motherboard, damaged RAM, or even a short circuit. Our technicians perform a full hardware diagnostic to pinpoint the exact cause before proposing repairs.

• Desktops: Common culprits include bad power supplies or motherboards — both of which we can replace.

• Laptops: These can be more challenging due to soldered components, but our team regularly handles these repairs as well.

If we uncover anything unexpected during your repair — like a weak power supply or a failing fan — we’ll contact you right away.

We’ll explain the issue, the risks of leaving it unresolved, and provide an updated quote. No work is done without your approval. Transparency is at the core of how we operate.

Do You Offer On-Site Computer repair in Edmonton?

Do You Work on Both Windows and Mac Computers ?

Whenever possible, we recommend backing up your data before service. You can also disconnect any sensitive external drives or USB devices and provide any passwords needed to test specific programs.

If your computer won’t power on and you’re unable to back it up, don’t worry — our technicians take every precaution to protect your data throughout the diagnostic and repair process.

If possible, we recommend backing up your data before your appointment. You may also disconnect any sensitive USB or external drives and provide any passwords needed for testing specific programs.

If your computer won’t power on and you’re unable to back it up, that’s okay — our team will handle your device carefully and take every step necessary to protect your data during diagnostics and repairs.

Can Software Issues Cause Hardware-Like Symptoms ?

How Often Should I Have My Computer Serviced?

1. Age and Operating System Compatibility

Even if your system has strong hardware, it may not support the latest operating systems (Windows or macOS). Older systems without driver support from manufacturers (Asus, HP, Lenovo, etc.) can malfunction after an OS upgrade. In these cases, investing in a new system with data transfer is usually the best option. QuickFixIT Pro can help you choose, set up, and migrate data to your new computer.

2. Type of System and Required Repairs

• Desktops: Regular towers are usually the easiest and most cost-effective to repair.

• Laptops & All-in-Ones: Repairs can vary widely — from a simple power supply replacement (~$155 to extensive screen and casing repairs (~$40).

We assess the repair cost based on the complexity of the issue and the type of system.

3. Original System Value and Upgrades

If your computer was a high-end model with a strong CPU, sufficient RAM, and an SSD, it may be worth repairing. Most repairs also allow for upgrades:

• Replacing a failing hard drive with an SSD for faster performance

• Cleaning the internals, reapplying CPU thermal paste, or replacing an old battery

Our technicians provide a free, transparent quote and explain all factors clearly so you can make an informed decision.

The short answer: 5–7 years. Actual lifespan depends on usage, handling, environment, and maintenance.

• Desktops usually last longer than laptops or All-in-Ones due to better cooling, easier component replacement, and broader compatibility.

• Laptops generate more heat, have harder-to-replace parts, and can wear out faster.

Tips to Extend Lifespan:

• Put your system to sleep or shut it down when not in use.

• Avoid forceful shutdowns or overheating (e.g., using a laptop on a soft surface like a bed).

• Keep it clean — dust and humidity can damage internal components. Regular professional maintenance is best.

With proper care, many systems surpass 7–10 years, but eventually, planned obsolescence or outdated hardware/software may make replacement the better option. We always assess your system first and inform you if repairs are worthwhile.

Is it Worth Upgrading An Old Computer to SSD ?

How Long Does a Typical Computer repair Take?

Most common repairs — including hard drive replacements, screen repairs, and virus removals — are usually completed within 1 to 3 hours.

If your device requires special-order parts, turnaround time may extend by a few days depending on availability. You’ll always receive an accurate time estimate upfront, and we’ll keep you updated on any changes throughout the process.

Can You repair a Computer That Won’t Turn On ?

What Happens If You Find Additional Issues During Repair ?

Absolutely. We offer full mobile service, and our technicians can come directly to your home or business for diagnostics, repairs, and network troubleshooting.

Most issues—such as power supply replacements, slow system fixes, or virus removal—are completed on-site within the first hour. If a repair requires specialized tools or extended work, we’ll bring the equipment to our workshop and return it once the job is done.

Yes, we service both Windows PCs and Apple systems, including iMacs, MacBooks, and Mac Minis.

Some Mac models require specialized tools, which may affect pricing or turnaround time, but our technicians work with both platforms every day. Whether you need software support, hardware repairs, or system upgrades, we’ve got you covered.

Will I Be Charged if You’re Unable to Fix My Computer ?

Our Guarantee

We’ve created this policy based on real situations where customers misunderstood our “no fix, no fee” promise. We want to be 100% clear:

If our technician cannot repair your issue due to a genuine technical limitation, you will not be charged — guaranteed.

What Should I Do Before Having My Computer Repaired ?

Can You Recover Data From a Dead Computer ?

Yes, absolutely. Issues like corrupted operating system files, outdated drivers, or malware can mimic hardware failures, causing freezes or crashes.

That’s why we always perform both hardware and software diagnostics — often, a simple system cleanup or OS reload can resolve what appears to be a serious hardware problem.

We recommend a general maintenance check every 12–18 months, including internal cleaning, temperature monitoring, drive health checks, and software updates.

For desktops in dusty environments or laptops used heavily, servicing every 6–12 months is ideal. Regular maintenance helps prevent costly repairs and keeps your system running smoothly.

What Is The Average Life Of a Computer ?

If your device isn’t near the end of its life, upgrading from a hard drive to a solid-state drive (SSD) is often a cost-effective way to drastically improve performance.

Both Apple (iMac/MacBook) and Windows desktops/laptops can be upgraded. The cost depends on the system’s complexity and the storage capacity you choose.

An SSD makes everyday tasks faster — no more waiting on the spinning wheel in Windows or the beach ball on a Mac. Opening browsers, text editors, and other common applications will happen almost instantly, giving your system a fresh, speedy feel.

Are Computer Repairs Worth It ?